Get in Touch
We're here to help with any questions about our products and services. Reach out to us through any of the following channels.
Contact Information
216 Roselawn Ave, Toronto, ON M4R 1E9
+1 (416) 782-2843
ask@moveonpack.com
Monday - Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Send Us a Message
Visit Our Store
Experience our backpacks in person at our Toronto location. Our expert staff is ready to help you find the perfect pack for your needs. We offer personalized fittings and product demonstrations to ensure you get the most out of your MoveOnPack backpack.
Store Features:
- Full product range display
- Expert fitting services
- Product demonstrations
- Repair consultations
- Custom order discussions
Parking: Free parking available on Roselawn Avenue
Public Transit: Accessible via TTC - nearest station is Eglinton
Frequently Asked Questions
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our store directly.
While walk-ins are welcome, we recommend booking appointments for repair consultations and custom order discussions to ensure dedicated attention from our specialists.
You can track your order or repair status by logging into your account on our website or by contacting our customer service team with your order/repair reference number.